Kamis, 21 Oktober 2010

Work at Home Call Center FAQ

By Laureen Miles Brunelli


To find a home call center job (aka virtual call center), start by researching potential companies carefully. Though there are many legitimate companies hiring work at home call center agents, call center jobs (as well as data entry jobs) are often used at the bait in work-at-home scams.
Most legitimate at home call center jobs require an investment in home office equipment, and some do charge fees. So before you spend any money to get set up as a work at home call center agent, ask some questions.

What type of work does the company offer home call center agents?

First, find out if the company you're considering contracts with clients to provide call center service or if the company utilize these services itself. And then, what kind of call center jobs does it offer? The most common types are:
  • Sales or telemarketing
  • Customer service
  • Verification
  • Technical support

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